Story

I love learning. (Don’t we all?)

I'm fascinated by the underlying mechanics of transformative learning, those moments when elements align and suddenly we see the world through a new set of eyes.

I engineer my own moments of transformative learning through close readings of books on education theory, creativity, product management, psychology, behavioral science, strategy, and more. (No AI tools here, just hard and thoughtful work so that my brain can spark interesting connections.)

Many of my nuanced summaries are destined for my Substack newsletter. (Subscribe if you’re curious.) I also enjoy putting what I learn into action into the products and experiences I build.

Day-to-day I am leading product at Fin, where we are turning transforming the way customer support operations teams think about productivity.

Some (old) journal entries:

Featured

New Summaries Published

I’ve been having a lot of fun (and finding an eager audience) sharing my notes with my new team at Fin. By extension, I’ve now cleaned up and made four new summaries ready to publish: Escaping the Build Trap (Melissa Perri), How to Measure Anything (Douglass Hubbard), Zero to One (Peter Thiel), and Inspired (Marty Cagan).

Book Review: Surpassing Ourselves

Fascinating examination of expertise in comparison with those who have experience but do not become experts. Includes a straightforward explanation of the process of expertise, the nature of creativity, and how it is related to wisdom. Leans into examples from education, since it is a primary focus of the authors’ research.

How many different emotions are woven into the way you feel right now?

We have a habit of trying to capture how we feel with a single word. More often, we’re actually feeling a number of completely different emotions woven together.

Story

Story

I love learning. (Don’t we all?)

Some (old) journal entries:

My (new) Substack Newsletter: